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Introducing Our Valued Staff
To create a relaxed and carefree experience, CC
Bloom's has fostered a strong relationship with its staff, many of whom have
been with the hotel since it officially opened in the fall of 2004.
Valuing and caring about our staff/family has been a key component in
assuring that every guest leaves with a good experience of CC Bloom's.
We're proud to introduce our managing
director, who
had the vision and passion to see what CC Bloom's had to offer and worked to
make his dream come true.
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Robert "Skip" Burns
Managing Director of CC Bloom's Hotel
Profile by Carol Greenhouse,
provided by PhuketIndex.com |
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HUMBLE BEGINNINGS
On
Boxing Day, 2004, the tsunami that took more than 100,000 lives in Southeast
Asia struck the beaches of Phuket. It was the height of tourist season, and
hotels large and small scrambled not only to take care of their customers but to
help the many thousands of residents who'd lost homes, possessions, family, and
friends to the wall of water. |
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Although
the 20-room inn had opened its doors only the month before,
C.C. Bloom's
took on a role in the effort. Since the boutique hotel is nestled into the
mountainside above Kata, it was not directly affected by the tsunami and owner
and managing director Robert "Skip" Burns knew it would not be long before the
surrounding area made a full recovery. But he became what he calls an "overnight
philanthropist" when he saw the devastation further north. Since then, Burns has
worked day and night, not only to return his hotel to its target 90-percent
occupancy, but to help the displaced children in the camps in Khao Lak who lost
their parents in the tragedy. |
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Today, batiks created by
these children hang on the walls of every guest room, and Burns and his
colleagues host regular fundraisers to benefit the children. All the money
generated from the project goes directly back to the camps and the children who
made the art.
MEET THE
OWNER
American
hotelier Robert "Skip" Burns is a transplant from Hawaii, where he's been
working in real estate for over 20 years. Before that, he was involved in the
restaurant business, hotel management, adventure outfitting, and government in
Alaska and Colorado. Like many, he first came into contact with the beautiful
atmosphere and welcoming people of Thailand on vacation, and almost immediately
began devising plans to stay. As soon as he saw the half-finished hotel
overlooking Kata Beach, he knew he'd found his reason. |
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A HOME, NOT JUST A HOTEL
ROOM
Named after a feisty
character played by Bette Midler in the American movie "Beaches," Phuket's
newest hotel bears little resemblance to the structure Burns fell in love with
just the summer before. The business-savvy Burns has decorated every room in
traditional Thai decor with all the Western comforts. He built the Sunset
Bar overlooking the sunsets on Kata Beach and turned the reception and poolside
areas into a wonderful space to be in. He calls it all "our living room."
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When asked how a small hotel
goes about keeping up with the competition, Burns says,
"We have a unique role to play in Phuket's tourist market: Our job is to give
travelers a home, not just a hotel room." What does he mean by that? "C.C.'s
strength is the intimacy and custom service we can offer our customers. That's
an area where the big hotels can't touch us. We offer complimentary drinks at
check-in and check-out; wireless high-speed Internet so customers can stay
connected to their families and colleagues at home anywhere in the
hotel, satellite TV so they can relax at the end of a day at the beach; a
gorgeous blue-tiled pool at the heart of the hotel and a poolside cafe and bar
so they don't have to leave C.C.'s for food, drink, or recreation, and very
personalized service. Need a babysitter or a helicopter? We can arrange it."
His long-term plan? "For the
hotel, close to 100 percent occupancy and the status of a well-loved Phuket
institution, with customers from Europe, Australia, New Zealand, America,
Scandinavia, Thailand, Singapore, Hong Kong, and a full-service restaurant
on the premises," says Burns. "And for the children of Khao Lak and the other
areas devastated by the tsunami, a return to the old way of life." He smiles, a
warm grin that makes you feel as though it could just happen. "That's all."
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